Resolved -
The iFIT experience has been fully restored.
Oct 20, 17:18 MDT
Update -
We're continuing to monitor system stability as AWS fully recovers from their regional incident. Some backend processes may experience minor delays as queued data clears. At this time all systems are operational.
Oct 20, 16:03 MDT
Monitoring -
We are continuing efforts to fully restore the iFIT experience.
Oct 20, 15:16 MDT
Identified -
We are experiencing an authentication outage that is broadly impacting iFIT members.
Oct 20, 14:05 MDT
Update -
We are continuing efforts to fully restore the iFIT experience.
Oct 20, 11:04 MDT
Update -
We continue to see improvements across the iFIT platform. We are aware that an outstanding issue is causing a delay in activity log ingestion after workouts.
Oct 20, 05:59 MDT
Monitoring -
We are seeing significant signs of recovery. We continue work towards full restoration of iFIT systems.
Oct 20, 04:31 MDT
Identified -
We have identified the issue and are actively working with our upstream cloud provider to fully restore service.
Oct 20, 02:46 MDT
Investigating -
We are investigating intermittent spikes in error rates across the platform.
Oct 20, 01:49 MDT