All Systems Operational
API Operational
Website Operational
Shop Operational
Blog Operational
Leaderboard Operational
Database Operational
Third Party Operational
PagerDuty Notification Delivery Operational
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
AWS sqs-us-east-1 Operational
Atlassian Bamboo Cloud Operational
Travis CI Linux Builds (container-based) Operational
Shopify Checkout Operational
Shopify Third party services Operational
Shopify API & Mobile Operational
Shopify Support Operational
Stripe API Operational
Stripe Webhooks Operational
Stripe Site Operational
Stripe JS Operational
Slack Operational
Stripe Emails Operational
Stripe Checkout.js Operational
Shopify Storefront Operational
LaunchDarkly API Operational
LaunchDarkly Feature flag CDN Operational
AWS s3-us-standard Operational
AWS rds-us-east-1 Operational
AWS lambda-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Public API Availability
Fetching
API Response Time
Fetching
Website Availability
Fetching
Blog Availability
Fetching
Shop Availability
Fetching
Public API Apdex
Fetching
Past Incidents
Oct 30, 2020

No incidents reported today.

Oct 29, 2020

No incidents reported.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020
Postmortem - Read details
Oct 26, 12:53 MDT
Resolved - This incident has been resolved.
Oct 24, 12:44 MDT
Update - Our cache seems to be holding up well, and our error rates and latencies remain healthy.
Oct 24, 12:44 MDT
Update - We are continuing to monitor for any further issues.
Oct 24, 12:42 MDT
Update - We are seeing large improvements in our cache hit ratio. Error rates and and latency continue to look healthy as well. We will continue our cache-warming efforts and will closely monitor affected resources during this time.
Oct 24, 12:07 MDT
Monitoring - An immediate fix has been implemented and we are seeing a reduction in latency along with a drop in error rates. We are continuing cache warming efforts at this time and will continue to closely monitor affected resources.
Oct 24, 11:34 MDT
Identified - We have identified the cause of the latency issues that users have been experiencing since early this morning. This issue was caused by some unexpectedly long cache re-population time after some routine maintenance on our databases last night. We are looking for ways to mitigate the issue and improve database response time.
Oct 24, 10:50 MDT
Investigating - We are currently investigating this issue.
Oct 24, 08:11 MDT
Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.