iFit Status

All Systems Operational

API Operational

Website Operational

Shop Operational

Blog Operational

Database Operational

Third Party Operational

PagerDuty Notification Delivery Operational

AWS cloudFront Operational

AWS ec2-us-east-1 Operational

AWS sqs-us-east-1 Operational

Atlassian Bamboo Cloud Operational

Travis CI Linux Builds (container-based) Operational

Shopify Checkout Operational

Shopify Third party services Operational

Shopify API & Mobile Operational

Shopify Support Operational

Stripe API Operational

Stripe Webhooks Operational

Stripe Site Operational

Stripe JS Operational

Slack Operational

Stripe Emails Operational

Stripe Checkout.js Operational

Shopify Storefront Operational

LaunchDarkly API Operational

LaunchDarkly Feature flag CDN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Public API Availability

Fetching

API Response Time

Fetching

Website Availability

Fetching

Blog Availability

Fetching

Shop Availability

Fetching

Public API Apdex

Fetching

Past Incidents

Apr 20, 2019

No incidents reported today.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

Elevated Latency on Web App

Resolved - We have determined that the latency was influenced by external API calls to a 3rd party service. We currently have an issue in-progress that will replace this dependency with a local database that can deliver the same result.
Apr 16, 15:52 MDT

Monitoring - We have detected a period of increased latency on our website between 2:30 PM - 2:37 PM MDT. Traffic is currently flowing normally with latency inside healthy ranges. We are closely monitoring this issue.
Apr 16, 14:54 MDT

Apr 15, 2019

Elevated Error Rates

Resolved - This incident has been resolved.
Apr 15, 06:07 MDT

Apr 14, 2019

No incidents reported.

Apr 13, 2019

API Average Latency Increase

Resolved - Latency has remained stable and consistent since the fix has been deployed. This incident has been resolved.
Apr 13, 11:10 MDT

Monitoring - A fix has been implemented and our metrics show that latency is now within a healthy range. We will continue monitoring the results.
Apr 13, 10:27 MDT

Investigating - We have detected a latency increase for API requests. We are currently investigating the issue.
Apr 13, 10:08 MDT

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

Elevated API Latency

Resolved - API latency has remained within a healthy threshold and requests are being routed properly. This incident has been resolved.
Apr 9, 12:13 MDT

Monitoring - Some code was deployed which caused temporary routing problems. The code was rolled back and latency has returned to healthy thresholds. We will closely monitor performance and investigate ways to prevent future occurrences.
Apr 9, 10:38 MDT

Identified - The issue has been identified and the fix is currently being implemented.
Apr 9, 10:31 MDT

Investigating - We have detected an issue that is causing elevated latency on our API. We are currently investigating and will provide updates as soon as possible.
Apr 9, 10:21 MDT

Apr 8, 2019

Elevated Error Rates on Legacy API Routes

Resolved - Traffic is continuing to flow normally and error rates have remained within healthy thresholds. This issue has been resolved.
Apr 8, 07:09 MDT

Monitoring - We have detected a temporary increase in failed API requests this morning between about 6:02 and 6:09 AM MDT. At this time the error rates have fallen back into normal thresholds. We are closely monitoring the routes and temporarily scaling up to help prevent any further further issues.
Apr 8, 06:32 MDT

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.