All Systems Operational
API Operational
Website Operational
Shop Operational
Blog Operational
Database Operational
Third Party Operational
PagerDuty Notification Delivery Operational
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
AWS sqs-us-east-1 Operational
Atlassian Bamboo Cloud Operational
Travis CI Linux Builds (container-based) Operational
Shopify Checkout Operational
Shopify Third party services Operational
Shopify API & Mobile Operational
Shopify Support Operational
Stripe API Operational
Stripe Webhooks Operational
Stripe Site Operational
Stripe JS Operational
Slack Operational
Stripe Emails Operational
Stripe Checkout.js Operational
Shopify Storefront Operational
LaunchDarkly API Operational
LaunchDarkly Feature flag CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Public API Availability
Fetching
API Response Time
Fetching
Website Availability
Fetching
Blog Availability
Fetching
Shop Availability
Fetching
Public API Apdex
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Past Incidents
Apr 20, 2019

No incidents reported today.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019
Resolved - We have determined that the latency was influenced by external API calls to a 3rd party service. We currently have an issue in-progress that will replace this dependency with a local database that can deliver the same result.
Apr 16, 15:52 MDT
Monitoring - We have detected a period of increased latency on our website between 2:30 PM - 2:37 PM MDT. Traffic is currently flowing normally with latency inside healthy ranges. We are closely monitoring this issue.
Apr 16, 14:54 MDT
Apr 15, 2019
Resolved - This incident has been resolved.
Apr 15, 06:07 MDT
Apr 14, 2019

No incidents reported.

Apr 13, 2019
Resolved - Latency has remained stable and consistent since the fix has been deployed. This incident has been resolved.
Apr 13, 11:10 MDT
Monitoring - A fix has been implemented and our metrics show that latency is now within a healthy range. We will continue monitoring the results.
Apr 13, 10:27 MDT
Investigating - We have detected a latency increase for API requests. We are currently investigating the issue.
Apr 13, 10:08 MDT
Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019
Resolved - API latency has remained within a healthy threshold and requests are being routed properly. This incident has been resolved.
Apr 9, 12:13 MDT
Monitoring - Some code was deployed which caused temporary routing problems. The code was rolled back and latency has returned to healthy thresholds. We will closely monitor performance and investigate ways to prevent future occurrences.
Apr 9, 10:38 MDT
Identified - The issue has been identified and the fix is currently being implemented.
Apr 9, 10:31 MDT
Investigating - We have detected an issue that is causing elevated latency on our API. We are currently investigating and will provide updates as soon as possible.
Apr 9, 10:21 MDT
Apr 8, 2019
Resolved - Traffic is continuing to flow normally and error rates have remained within healthy thresholds. This issue has been resolved.
Apr 8, 07:09 MDT
Monitoring - We have detected a temporary increase in failed API requests this morning between about 6:02 and 6:09 AM MDT. At this time the error rates have fallen back into normal thresholds. We are closely monitoring the routes and temporarily scaling up to help prevent any further further issues.
Apr 8, 06:32 MDT
Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.