All Systems Operational
API Operational
Website Operational
Shop Operational
Blog Operational
Database Operational
Third Party Operational
PagerDuty Notification Delivery Operational
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
AWS sqs-us-east-1 Operational
Atlassian Bamboo Cloud Operational
Travis CI Linux Builds (container-based) Operational
Shopify Checkout Operational
Shopify Third party services Operational
Shopify API & Mobile Operational
Shopify Support Operational
Stripe API Operational
Stripe Webhooks Operational
Stripe Site Operational
Stripe JS Operational
Slack Operational
Stripe Emails Operational
Stripe Checkout.js Operational
Shopify Storefront Operational
LaunchDarkly API Operational
LaunchDarkly Feature flag CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Public API Availability
Fetching
API Response Time
Fetching
Website Availability
Fetching
Blog Availability
Fetching
Shop Availability
Fetching
Public API Apdex
Fetching
Past Incidents
Mar 28, 2020

No incidents reported today.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
Resolved - This issue has been resolved.
Mar 25, 20:54 MDT
Monitoring - Our video hosting service reports that the API issues have been mitigated. We are currently monitoring this issue.
Mar 25, 19:37 MDT
Update - Users are continuing to see intermittent failures when starting video workouts due to a third-party video API disruption. We do not expect issues starting map or manual workouts at this time. We are closely monitoring this issue.
Mar 25, 18:02 MDT
Identified - We are currently seeing timeouts and API errors from one of our third-party video hosting services. Users are seeing intermittent errors when starting in-app video workouts. We appreciate your patience and will provide more information as soon as possible.
Mar 25, 17:14 MDT
Mar 24, 2020

No incidents reported.

Mar 23, 2020
Resolved - In the short term, we have made of configuration changes to our autoscaling group so that this issue will not occur again. We are working on a longer-term solution that will involve improved caching to reduce the load on our servers.
Mar 23, 14:36 MDT
Monitoring - We have identified the cause of the high latency on our API. A default configuration in the autoscaling group caused the number of available instances to decrease and lead to high latency and load on the remaining instances. The issue has self-corrected and we are exploring options to mitigate risk of this re-occurring in the future.
Mar 23, 14:05 MDT
Update - We are investigating high latency that is effecting our API.
Mar 23, 12:19 MDT
Investigating - We are currently investigating this issue.
Mar 23, 12:18 MDT
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

Mar 14, 2020

No incidents reported.