Elevated Error Rate

Incident Report for iFit

Resolved

Traffic patterns have returned to normal for our API and website.

Posted Feb 22, 2021 - 20:11 MST

Update

Continuing to monitor traffic

Posted Feb 22, 2021 - 18:33 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 22, 2021 - 17:15 MST

Update

We are actively modifying our production database to add more overhead to alleviate the elevated error rates observed due to increased latency

Posted Feb 22, 2021 - 17:03 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 22, 2021 - 15:29 MST

Investigating

We are currently investigating this issue.

Posted Feb 22, 2021 - 15:13 MST